Tech Support (631) 634-6768
support@solitysmartlocks.zendesk.com
When the battery life on the lock goes low you will be notified on the SmartSolity App to remind you to change the batteries on the lock.
If by chance everyone is on vacation and no one is home to change the batteries on the lock and the batteries die on the lock completely, then the only option is to use the mechanical key to open the door.
Written 01/16/2026
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